About Us

About Company

Founded in 2011, Joel of Pearl Travel Solutions (JOPTS) has emerged as a trusted and high-performance travel services and solutions organization across the Indian Subcontinent. The company is widely recognized for its deep domain expertise, operational excellence, and ability to deliver scalable, technology-driven solutions to global travel and aviation brands.

We operate as a regional powerhouse with offices in New Delhi, Virtual office Gurgaon supported by a workforce of trained professionals servicing leading global and Indian brands including American Express GBT, leading GDS companies and leading Airlines of the world.

The organization is led by Suneel Khanna, a seasoned aviation and travel industry professional with over two decades of leadership experience across airline sales, marketing, representation, and corporate travel management

Career includes senior roles and strategic assignments with globally renowned airlines and travel brands such as:
* Pan American World Airways (Pan Am)
* United Airlines
* Delta Air Lines
* Emirates Airline
* Pearl Group

Having spearheaded airline representation, corporate sales, and market entry strategies in India, aviation background brings global best practices, regulatory insight, and commercial discipline to Joel of Pearl’s operations

Our Key expertise

* Finance & Accounting Fulfilment, including a fully automated refund and revenue recovery management system
* Travel Spend Audit & Refund Optimisation, pioneered through our proprietary platform TravelValueAdd.com
* Voice & Blended Process Outsourcing (BPO/KPO) for global travel enterprises
* 24×7 Global Operations Coverage
* Highly skilled leadership and delivery teams, trained in Six Sigma and Lean Six Sigma methodologies
* Data security and governance, supported by ISO 27001–aligned processes