Servicing & Operations support servising


Joel of Pearl is a unique position to offer a bouquet of services that extends beyond the array of traditional Sales & Marketing Representation Services .

We are able to customize and deliver after sales service and operations support for our partners covering amongst others :

- Infrastructure Support, including Office space
- Enquiry & Reservation and Customer Support Services
- Back -end fulfilment ,transaction processing and administrative services
- Airport handling and logistical support

We have strong relationships with best-in-class suppliers and vendors and can tailor a 'solution' across the country based on partner need. Our CEO has a formidable network of relationships in the travel and aviation industry and our management team has extensive experience and expertise in service delivery and operations. We make these capabilities work for our partners.We employ experienced and motivated staff and hold ourselves accountable to agreed Service Levels.

In working with Joel of Pearl, our principals enjoy the advantages and assurance of working with one partner covering all their needs, with services delivered to high quality standards.

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